Mira Awards Finalist
On Monday, March 10, 2014 Fathom Voice was named as a Finalist for the 2014 Mira Awards as Emerging Technology Company of the year for the second consecutive year!
Cameron Weeks, Co-Founder and CEO, had this to say: "Being named as a finalist for the 2014 Mira Awards is truly rewarding.
Dear Sales Manager you're doing it wrong…
Dear Sales Manager -
You are doing it all wrong, but it’s not your fault. You have been lied to. For years the world has told you to monitor key metrics about your sales team such as size of pipeline, last activity, age of deal, number of activities per agent per day, etc. T
Call monitoring: tool or weapon?
Many organizations have the ability to listen in on or hear call recordings of their sales and customer service representatives. This can scare some reps. They view call records as a weapon that will be used against them, instead of a business tool that will help empower them. So how do business lea